Zillow reviews

4.6

92% would recommend to a friend

(1,700 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 11, 2014

Average

Recommend
CEO approval
Business Outlook

Pros

Free food, great view, Free healthcare, free coffee.

Cons

On the phone all day, customer service, call time.

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Zillow Response
12y
Thank you for the review. I'm glad you like the food and the view (me too). Sorry to read "average" in your title though. Hopefully we can do better for you in the future.
5.0
Jan 30, 2014

The best inside sales org

Recommend
CEO approval
Business Outlook

Pros

This company still speaks loud volumes on startup vibe-since being here, the company has grown exponentially and growth opportunities are great if you can prove yourself. You have the ability to build a book of business and Zillow has a business model that is lucrative. It takes hard work, but upper management recognizes top producers and I have seen many promotions to well deserved reps. Toughest time is first 6 months

Cons

With growth- many changes and moving pieces . Every month something changes such as sales process and expectations. must work hard- plenty of days off but hard to take days off due to commission structure

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Zillow Response
12y
Thank you for your review. I'm very glad that you're having a good experience here. The Irvine office is a great place to be (as you know). The office culture there is terrific, and the sales team crushes it there. I love visiting that office, which I do every few weeks.
5.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Being in the first training class was an honor as the trainers had put a lot of work into the structure and detail of the training process. The job is simple however the demographic you are reaching out to is complex (to say the least). The class was comprehensive and I felt excited to get on the phones and start making dollars. When I got out there and got past the first sale (which is usually the hardest) I saw what was possible. If you’re not in sales for money or recognition, you are in the wrong field. This company does a hell of a lot of both. I have always had an above average work ethic and found myself struggling with expectations but the fact of the matter is; more production, more results. I made exceptional money while at Zillow and couldn’t have been happier with the transparency of the management. I parted ways with Zillow because of timing. Had I been 5 years younger this would have been perfect. When I expressed concern to my manager he understood and we separated on good terms with him even agreeing to be used as a reference. The HR department was expeditious with everything and the exit interview was sad. Sad because working alongside such positive and innovative people was enlightening and I knew I was going to miss that. And I do.

Cons

The expectations are rigorous. If you cannot handle them, bail. People hang in with the notion that these standards will decrease at some point. I assure you, they will not. If you cannot commit to working insane hours to accomplish your goal, bail. Going into this I was told very clearly what was needed to be done to stay within compliance. These are not scare tactics, motivational exaggerations or jokes. Be prepared to work with real estate agents all day. If you would like, pick up your cell phone and try to take 15 minutes of an agents time. If you can do that in 50 calls, you may have a shot at succeeding in this job. If you do not have the skin-thickness of a WWII leatherneck Marine charging a beach on Iwo Jima, bail. Rejection is rampant and brutal in this job so if you are easily offended or take things personally you will not be happy. This is why the word “tears” may be found in many of the former reviews.

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Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.