Zillow reviews

4.6

92% would recommend to a friend

(1,700 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
May 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Zillow focuses on hiring the best people and treating them like rockstars. No dress code, open office layout, free stocked cafeteria, weekly catered lunches, and fun off-site events are just a few of the non-traditional perks. They also have an awesome medical plan, stock options, and flexible PTO policy. You'll hear a lot of people mention "culture" as they talk about their experience at Zillow. That's because Zillow knows when you treat your employees well, THEY ACTUALLY ENJOY WORK! And we do. We have fun while growing a successful business. Senior management has the ship steered towards growth and their foot is on the gas.

Cons

Since Zillow hires rockstars, they want you to ROCK. Some might consider this challenge dead in the water. However, expectations are weighted on experience and skill level. If you set reasonable goals, they are achievable without being overly stressed.

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Zillow Response
12y
Thank you for the great review! As you know, I love going to Lincoln. You guys are crushing it, and it's such a fun office to be in. Kathleen (COO) feels the same way and is always so fired up when she comes back from Lincoln. I think the recent changes there are going to be great as well. And thanks for the advice not to stop or get complacent. No worries there - I have no intention of slowing down, nor will I let anyone else!
1.0
Jan 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You can dress casual, very casual.

Cons

Call time is huge, micromanagement, with managers are only looking out for themselves. The company does not invest too much in the individual employee because the turnover rate is so high. The product is hard to sell because so many agents are upset about the Zestimate. Selling to real estate agents is hard because they are RUDE. Monthly quotas which are very difficult to achieve.

1.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I can think of zero pros for working at Zillow

Cons

Brand recognition doesn’t always reflect internal reality. In my experience, employees were treated like numbers rather than long-term investments. High performers were not immune to layoffs, and decisions appeared financially driven rather than performance-based. Transparency during periods of change was limited. I would strongly encourage candidates to carefully evaluate job stability before joining.

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Zillow Response
3mo
We appreciate you sharing your candid perspective. We understand that periods of change and reorganization can have a significant impact on people’s experiences. While business decisions can be complex, we recognize the very real human impact behind them. Thank you for taking the time to share your feedback. If you’re open to continuing the conversation, we’d welcome the opportunity to learn more at careers@zillowgroup.com.
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Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.