Zillow reviews

4.7

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 16, 2019

Just don't bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay, office is nice

Cons

I had to leave because I was sick of always doing my colleagues' work for them. They hire young people out of college who don't really understand anything and don't try to learn things themselves. A lot of people are lazy and I got tired of constantly having to pick up the extra work. I went to management about it and was basically told to deal with it and that I should be there to help my coworkers. Just don't bother. It was also hard to move to a different team because they're always hiring people externally instead of internally.

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Zillow Response
7y
I am sorry you didn't feel supported by your management team. I would appreciate the opportunity to discuss specifics at dans@zillowgroup.com.
1.0
Jan 15, 2018

Welcome to crazy town!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office space, interesting guest speakers, good location, good pay. Lots of free food which helps since you put in the hours.

Cons

Company is run by a small group of people who have worked together for decades and are very set in their ways. Spencer Rascoff boasts that he hires people smarter than him, but in fact never listens to their ideas. Tactically driven company with no interest in strategy. The Zillow people love to mock companies they acquire and criticize the media.

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Zillow Response
8y
While it is great to read your positive comments I am concerned with your perception that leadership is not interested in strategy. We have multiple channels for employees, in any location and at any level, to directly submit ideas, feedback, and strategic ideas to the leadership team. I would like to speak with directly to better understand your experience and perspective- please reach out to me at dans@zillowgroup.com.
1.0
Mar 7, 2016

PAC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package but that is all I can say.

Cons

Massive favoritism. Unless you have a cheerleader/jock/frat personality you are treated poorly. I was treated as an outsider. You are told they value their employees and will work with you but if they don't like you they will find a way to exclude you and get rid of you. I was treated so poorly it sits on the edge of harassment. They say everyone is a team and is equal but that is far from the truth. If you aren't a favorite they will treat you so bad you will quit. The lack of structure works against you. I was treated so poorly and was given such false, hypocritical information it has to be illegal and will be speaking with a lawyer to see what can be done. I would never wish that kind of treatment on my worst enemies. Make sure there is documentation and a witness when you speak with management because they will lie. It is not surprising they are only rated a top company on glass door because the people who do have issues are afraid to voice their opinion. If you express concern for being singled out they will find a way to fire you or get you to quit. The open door policy is nonsense, once you express anything negative they will retaliate. There is no work/life balance and I am an example of that. I had the same experience another employee who reviewed had.

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Zillow Response
10y
I'm sorry you felt this way about your experience at Zillow. We work hard to ensure that there's no favoritism and that people are measured fairly based on their effort and results. The attrition on the team is very low and the internal surveys from the group (anonymously given) reveal a really happy team and a great work environment. I'm sorry you didn't feel the same way. Good luck on your next experience, and if you'd like to send me specific feedback, I'd be happy to hear it: Tony Small, tonys@zillow.com
Viewing 25 - 27 of 1,697 Reviews

Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.