Zillow reviews

Management basically threatened to fire everyone over metrics that are OUT OF OUR CONTROL. Everyone in the Seattle office is FREAKING OUT. I myself have had several panic attacks over this. It baffles me how this company can treat us so different from the rest of the company. Most people got to go home early due to the unsafe snow storm that has started, but everyone in my department was told that their safety isn't their first priority. I don't know how much longer myself, or really anyone else, can take this. Upper management has created an overall feeling of anxiety and depression. Everyone is scared of being fired. Just because they can legally fire people for whatever reason doesn't mean they should use this as a scare tactic to manipulate department metrics. Bottom line: THIS IS NO WAY TO RUN A DEPARTMENT.

I think it was very clear to anyone who interacted with, like, real customers that Zillow Offers was a terrible program from the start, that antagonized and annoyed users, and had very little potential. It was pure glistening hubris in the C-suite that pretended it was otherwise. But worse was the creeping stagnation that consumed the whole rest of the company. So many multi-year "platform rewrites", hair-splitting A/B tests and an absolutely pervasive sense that no one knew what they should do or how to get it done. The "old" businesses of rentals and forsale listings just chugged along doing *nothing* for years, honestly YEARS. Look at zillow.com from two years ago, there's been no real improvements. People were obsessed with Redfin, but it was like they were looking through a window at a puppy they could never hope to snuggle. A lot of senior managers and leaders are still around from the old easy money days, and there's a common feeling they're just protecting their turf and not wanting to rock the boat. These guys (and all are guys, to be clear) shuffle a lot of middle managers around, debate the meaning of words in OKRs, all the usual corporate theatrics. But so little was actually accomplished, so so little. It's just a regular big dumb company now I guess.