Zillow reviews

4.6

92% would recommend to a friend

(1,701 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

This place is a joke. Worst place I have ever worked toward the end of my employment. They want loan officers to pay for credit reports, appraisals and give back entire commissions on loans that payoff early or default and this comes out of your pay dollar for dollar.

Cons

I could go on and on. Seems like owners are trying to grow the company way to quickly to sell the business as there is a clear cycle of disregard for what continues to happen.

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Zillow Response
10y
We are sorry that your experience at Mortgage Lenders of America did not meet your expectations. We do wish you the very best in future career endeavors. To clarify, the only time you would be paying the cost of an appraisal would be if a file was originated against policy by ordering that appraisal without first collecting borrower funds. This would be the same case for credit reports that exceed the report budget. These are common practices in the industry. We are confident we have the best compensation package in the business with great leads and awesome management support. As other reviews reflect, we are very dedicated to supporting a positive environment with limitless opportunity for income and success!
5.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The culture is amazing! The people are the best in the industry! And they take care of their employees.

Cons

Not many cons. I think that the only con would have to be the HR dept lacking proper procedures and etiquette in certain situations. Acting on emotion instead of following employment laws may be happening often.

5.0
Jan 10, 2016

Recruitment, interview and offer process for Zillow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My overall recruitment process with Zillow was very pleasant as well as shockingly quick. The total time from phone screen to offer spanned just under 4 weeks, and the winter holidays took place during that time, so it probably would have been even quicker. My recruiter was responsive, knowledgeable and very kind. I felt like my recruiter was really motivated for me to have a good experience. When an offer was made, the details were clear and the aspects that had wiggle room to negotiate were also made clear. On top of a very competitive offer, the CEO sent me a personal note and we exchanged some emails about the company - a really nice touch.

Cons

The only negative in the process, and this is small, is the number of handlers I interfaced with during the process. From beginning to end, there were 3 individuals who helped me through the process and it wasn't always clear who my main point of contact was. Again, this is small stuff, but it would have been nice to know upfront the different roles to set my expectations.

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Zillow Response
10y
Thank you so much for your feedback on the recruiting process! I am glad it was a positive experience and that you are enjoying your time at Zillow so far. I think your specific feedback on number of "handlers" in the process is actually quite interesting and is a small area of refinement we could work on to make sure candidates know who is their point person. Good stuff! Thank you. Annie Rihn
Viewing 271 - 273 of 1,701 Reviews

Glassdoor has 2,692 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.