Pros
Experts in the Auto niche, strong financially, well intentioned.
Cons
In the Overland Park operation, they promote "old boy" network from the old UUG and often their AVP's are cluless. Some of these people could not work at a real insurance carrier for more than a couple of moths before they'd fail. I saw people who were less qualified than me get promoted time after time due to the old bot network. One of their former heads of the Direct Markets segment actually once said "You can't make money writing Workers' Comp." Tell that to Liberty Mutual and other carrier than turn i excellent results year after year. Yep, they sure can pick 'em. Seems that their battle cry in Overland Park is, "If it doesn't hail, we'll make money" and somehow they are allowed to get away with htat insipid mentaility year after year. you write CAR DEALERS.....of course it's going to hail in Texas and the southern states. Best year they had in a long time came the year I left.....and it was all from take downs of prior year claims but no one acknowledged that fact. It's a joke, really but the folks in Schaumburg really don't know what to do with the old UUG side of things.