I applied online. I interviewed at Fidelity Investments
Interview
interviews were conducted one afternoon when all the managers were available. this was for a call center role. there were a lot of candidates there. two managers interviewed me at the same time. the atmosphere was relaxed and conversational.
Interview questions [1]
Question 1
tell us about a time when you helped a customer make a decision or provided information that helped a customer make an informed decision.
It was a laid back interview process and received a response fairly quickly. The interviewers has positive things to say about the company during the interview. They laid out the details of the job upfront
Interview questions [1]
Question 1
Tell me about a challenge you’ve overcome in the past?
I applied online. I interviewed at Fidelity Investments
Interview
Video interview which took about and hours with practice questions, phone interview lasted about an hour went into depth, in person interview was the last step, went over previous interviews
Interview questions [1]
Question 1
How do you go above and beyond to give great customer service?