Starbucks Store Manager interview questions

Recruiter for the area you live in (in my case Los Angeles) sent these 2 links via e-mail: -Phone interview scheduling calendar (Schedule date and time you're available) -Virtual Job Tryout (1 hour long, have calculator if needed (basic math) for P&L statement I had 2 phone interviews the first wanted to know: -About you, any accomplishments, Why you want to work at Starbucks and what you know about the company Second interview: (have questions ready! He asked me twice if I had any questions for him) -STAR questions 1.) Give a specific example of a customer confrontation. What did you do to handle the situation, and what was the end result. 2.) Tell me about a time you had a partner or team member that had a performance issue. What was the situation and what did you achieve?

Can be lengthy. It started with the online application and if they are interested you will be asked to complete a virtual job tryout. If you pass that you move onto a phone interview. The next step is an in person interview with 2 dm's.