I applied online. The process took 3 weeks. I interviewed at T-Mobile (Miami, FL) in Feb 2018
Interview
Basic questions about sales goals and customer service, interacting with customers. How would you be able to multi tank with different customers, answer the phone. How would you pitch adding a new line, and sell other devices like tablets, hotspots etc.
Video message and response interview. Interview is about thirty minutes quick and easy questions. You’ll have plenty time to answer them. First interview like this and I can’t complain, saves a lot of time on both ends
I applied through an employee referral. The process took 2 weeks. I interviewed at T-Mobile (McAllen, TX) in Dec 2018
Interview
Great interview. Friendly process. Interested in what my goals were. But very focused on the sales experience. It helps to know a lot about the company so a little studying on it helped.