I applied online. The process took 1 week. I interviewed at T-Mobile (Miami, FL) in Jun 2019
Interview
Easy basic personal questions about your previous selling experience and an interactive sales scenario that represents a real world selling circumstance. You either get interview by a manager or two managers to get the job.
I applied online. The process took 1 week. I interviewed at T-Mobile (Springfield, MO) in Aug 2017
Interview
It's very easy, go in with even the slightest bit of professionalism and customer service skill. They'll hire about anyone. Just answer a few situation questions and do a mock phone call.
Interview questions [2]
Question 1
What would you do if a customer is angry with you about your resolution?
I applied online. The process took 1 week. I interviewed at T-Mobile (Whiting, IN) in Jun 2021
Interview
The phone interview was quite relax and layed back. She was all the way from Arizona and it only took around 30 minutes. I then received a link in my email to do a survey which will be sent to the hirers. And I am in the process of doing it.