I applied online. The process took 1 week. I interviewed at Verizon in Feb 2022
Interview
Apply, if moved to next step you take several assessments and video answers to questions at the end.
Once moved on you will do an interview and the questions are based on your past experience with questions focused on customer service, how have you handled this or that etc. Use STAR method to answer.
Interview questions [1]
Question 1
Tell me about a time where there was a problem in the workplace and what you did to solve it.
I applied online. The process took 2 weeks. I interviewed at Verizon (Tampa, FL) in Jan 2022
Interview
Tons of questions how you would be a good fit. Ask them questions about their ever changing hours and shifts. Training is same shift but after training shifts are not promised
Interview questions [1]
Question 1
Your skills and how they will be useful in this role
The interview was two fold and a great ease if you are a people person. It is informal but worth the time commitment. The managers really care about your ideas.