Verizon Customer Service Representative interview questions

2 separate phone screens, in person assessment test followed by a 2 person interview immediately after the online assessment. Role playing and general interview questions. Was offered the job on the spot.

They ask you questions and you answer questions. They sit you in a room with an interviewer. The interview lasts about 15 to 20 minutes. What is your previous customer service experience? Please describe your roles as a customer service representative in each of the previous jobs you held as a customer service representative. And then describe in detail each of the roles you did not have that you would want as a customer service representative. Would you be interested in having one of those roles here at Disney land? Are you sure? I hear it pays really well. And they have great benefits. Goodness. I did not realize how many words thirty words are. I am running out of things to write.