Verizon Fiber Customer Support Analyst interview questions

Process took 2 weeks. I applied online, next day took online assessment test (takes 2hrs), 2 days after phone interview with recruiter (5mins), 4 days after personal interview at Robbinsville, NJ with a panel of 3 (including hiring manager). Interview took 1.5hrs, gave me a tour to facility, very basic interview questions. Two days after received job offer phone call, and finally urine drug test the following day.

An entrance exam that tests your knowledge of network, phone and computer internet telecommunications. Basics of electricity knowledge, Microsoft operating system and network terminology needed to pass the pre-employment exam.