Applied on their website about a month ago. Got a random email from them last week, asking to set up a phone interview. Took 1st phone interview yesterday. Basic questions about background, prior work history, why I want to work with Verizon, my strengths, etc. Pretty standard initial screening.
Had my 2nd phone interview today. Again, we went over my background, prior work history and such. And then the interviewer provided about 3-4 situations where I had to ''describe a prior work experience where ...'' Questions were 1) a time when you needed to learn something you didn't already know to help a customer 2) a time where I was pressured for time and meeting a deadline and how i responded 3) a time where an important project dictated my pay and how I handled it 4) a time when dealing with an irate customer
Answered all of them based on legit, real world experiences from my jobs. Question #3 was the last question she asked me. After I finished explaining, the interview ended rather abruptly. She then asked if I was still interested, which of course i answered, 'yes'. She then told me that there were 2 open positions at different locations, both within my range and that a manager from one of those locations will reach out to me for a 3rd, face to face interview within the next few days. I guess it could go either way; either she figured I was suitable or she was tired of listening to me, haha. I felt confident up until the abrupt ending, but we'll see what happens in the next few days
Both interviews lasted about 40min.
I applied through an employee referral. The process took 2 weeks. I interviewed at Verizon
Interview
The hiring process went really smooth. After applying, you are called to schedule for a phone interview with the HR manager. If that goes well, then you are given another call within a week to schedule another phone interview with another HR representative. If you pass that, then your application is passed on to the store(s) you applied for. From there, you are called by the manager of that store for a face-to-face interview. After that, it is up to them to decide whether to hire you.
Interview questions [1]
Question 1
Tell me a time when you had to overcome an objection.
I applied online. The process took 1 week. I interviewed at Verizon
Interview
Overall good interviews...went to a career fair type interview...started with store manager, went to hr manager, then to distric manager. Offered job a week later.