I applied through a recruiter. The process took 3 weeks. I interviewed at Verizon (Phoenix, AZ) in Jun 2012
Interview
One of the most lengthy interviews I've had. I had 3 telephone interviews: two with HR and one with the hiring/district manager then a face-to-face with another district-level guy. The first two phone interviews asked me about my work history, and several "Tell me of a time when..." questions. I was rather surprised with how in-depth they were getting right off the start. Know each position inside and out and review a wide variety of those types of questions. They gave me a lot of time to consider before I answered which was helpful. The first two phone interviews each reviewed the position I was applying for including the salary, position rotations and expectations in each, locations and all the benefits right up front which I really appreciated. I loved that after the first phone interview, I knew exactly what I was getting into with how forward they were with everything :) The district manager was sympathetic to the distance between himself and me so he suggested a telephone interview as accommodation which was nice. He asked more Situational based questions like "how would you handle this" rather than "tell me of a time" ones. Even my final interviewer was considerate and worked his schedule to come meet me at the closest store to me. Again, more situational questions, and questions about accommodations to their requirements (store hours and locations). He was really impressed with how many questions I asked of him about the job, Verizon as a company the work environment. After that, it was just waiting for a phone call, which I got about 3 business days later. I was told to go get a drug test, submit to a background check and when the start dates would be.
Interview questions [3]
Question 1
Tell me of a time when you were faced with a moral dilemma. What was the dilemma and what did you do about it?
Say you're a Supervisor. How would you handle an employee who is not performing up to expectations? Perhaps they've been fine in the past but the past 3 days or so you've noticed a difference.
Imagine you are a team leader and have participated in a training explaining a new scheduling system. This scheduling system will increase customer service but will also require that the sales reps work more weekends. Now, you have to go explain this system to your co-worker. Role-play.
I applied online. The process took 4 weeks. I interviewed at Verizon (Austin, TX) in Mar 2012
Interview
bring a copy of resumes. they want to know if you can sell most of the management team wants to now how good you can sell so they will role play also they will ask questions as coming up solutions to problem where you had to up sell? positive to negative ?
I applied in-person. The process took 1 day. I interviewed at Verizon in Jan 2009
Interview
Sales Engineering Manager approached me regarding possibly coming over to support a new start up team. Met with SE Manager and Sales Manager. Had a casual discussion about my qualifications and projects I had supported in the past. Interview lasted about 30 minutes. SE Manager called me two days later with an offer.
Interview questions [1]
Question 1
Describe the customer base you support now and what that experience will bring to the new team.