Verizon Retail Sales Representative interview questions

They want to see how you deal with people and work on the fly. They know they can train you on phones/plans, but the key for them is that you work well with people.

I applied online. All applications must be done online. I know it has changed since I started and I believe now there is an assessment that has to be taken. I got a phone interview a couple weeks after the posting closed. It was "tell me about your work history" and "describe a time when" kind of interview. They wanted to know about sales and customer service experience in particular. After that I had a 2nd phone interview with another HR person. She told me that I would be contacted by the store manager to schedule a face to face interview and that they were trying to fill the position quickly. I ended up calling the manager after a week since I hadn't heard anything. I had a face to face interview later that week. There is an interview guide they go through to ask behavioral based questions and then the manager and I talked for awhile about just stuff. A week or so later I was offered the job. The experience can vary greatly based on the hiring manager.