I applied through an employee referral. The process took 2 weeks. I interviewed at Verizon (Albany, NY) in Mar 2014
Interview
You go through a personality quiz, an in person interiew with a store manager who then hands their review off to a hiring Human Resource Coordinator, there are about 2 to 3 phones interviews in one of which you role play and do situational Q&A
Interview questions [1]
Question 1
How would you approach a customer who is irate from a previous situation, having an issue with their bill and has had to make multiple phone calls and trips to the store?
I applied online. The process took 6 weeks. I interviewed at Verizon (Asheville, NC) in May 2015
Interview
The process was very lengthy. The questions were very specific to sales and they did a panel interview so you were being asked by multiple people at all times.
I applied online. The process took 3 months. I interviewed at Verizon (Charlotte, NC) in Sep 2016
Interview
First a phone interview, they ask you about an accessory,( it's about your sales approach not so much about product knowledge) then a face to face, I did 3 , 3rd time a charm