I applied online. I interviewed at Verizon in Jun 2013
Interview
The interview process is fairly routine and consistent with applicants. They ask you a series if situation based questions. The answers are expected to be very detailed and come from experience on the resume you are submitting.
Interview questions [1]
Question 1
Tell me about a time you had an upset customer and how you handled it.
I applied through an employee referral. The process took 3 weeks. I interviewed at Verizon (Birmingham, AL) in Apr 2013
Interview
Face 2 face, asked basic interview questions. Then followed up with behavior interviews questions and a coaching a rep to sale a product role play. Then fooled up with another interview with the dm.
Interview questions [1]
Question 1
Name a time when you went above and beyond to help..
I applied in-person. The process took 2 weeks. I interviewed at Verizon
Interview
First I had a phone interview with a recruiter. This interview was easy and just a whole lot of generic questions. Then a panel interview with the GM and DM. This interview was a bit tougher because of the scenerio questions. Finally, I had a final interview with the hr department. This was the easiest of the interviews.
Interview questions [1]
Question 1
What was one of your biggest mistakes you made while on the job?