AIG reviews

4.5

84% would recommend to a friend

(4,876 total reviews)

Peter Zaffino

99% approve of CEO

82% positive business outlook

AIG has an employee rating of 4.5 out of 5 stars, based on 4,876 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AIG employee rating is 24% above average for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
5.0
Jun 25, 2015

Happy at AIG

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely supportive work environment. Challenging work, and very smart, innovative go-workers always look at how to improve. People are generally open, direct and very helpful. I have an incredible manager - best in my career and I see that all the way up my chain of management. So many ways to meet people - through Employee Resource Groups, to Employee Volunteer and community outreach groups - and at our location, we have Toastmasters and "hidden hobbies" at lunch. Very happy with my job.

Cons

It is large so you have to be very pro-active about getting involved - but there are lots of opportunities that cross business groups. There is still segmentation between the claims groups and the underwriting groups that could be improved. Some combined team building activities would be helpful.

2.0
Feb 9, 2014
Recommend
CEO approval
Business Outlook

Pros

- More competitive benefits package for current workers than is offered by the Industry. - Work-From-Home option given (if needed). - Lower-tiered managers/team leads are responsive to staff concerns/input. - Opportunities are given to transition laterally across the organization if satisfaction is not found with current segment.

Cons

- The Biggest Con - objectively and literally - is the Forced Rankings System (FRS), whereby employees are judged against those of their same grade level across different teams. Additionally, there are only a fixed number of rankings to give (i.e. 10 As, 20 Bs, 30 Cs, etc.). In other words, you could deliver superior quality work compared against your entire team, yet still receive an inferior ranking because the maximum number of As, Bs, and Cs had been reached. In a way, it's like playing Yahtzee, where the higher value spaces are already taken, so you're pigeon-holed into playing for the lower value ones. - The 2nd Biggest Con is that management is very keen on "enhancing efficiency" (i.e. cutting cost, raising profit) by transferring as many functions overseas as quickly as possible. For now, it's the more 'menial tasks' (low-severity issue resolution), because that team is still relatively inexperienced. However, the 'Great Onshore Concern' is that the overseas team will take on the larger tasks once it gains more experience. Management has remained curiously mum on that point. - The 3rd Biggest Con is that none of the lower managers/team leads place any emphasis on proper project planning for any task - great or small. This results in poor utilization of resources, cost-overruns, late deliveries, a burnt out staff (that was never properly staffed to begin with), and angry reactions all around. - Following #3, the 4th Biggest Con is that none of the staff have any knowledge of or appreciation for proper project management methodologies. Everyone wants to immediately start execution of a task without ever planning the work. That results in the above-outcomes in #3 roughly 99% of the time, with either "too many chiefs, and not enough Indians," or a scenario of "the inmates running the asylum."

1.0
Jun 13, 2018

NO !

Recommend
CEO approval
Business Outlook

Pros

I have to write 5 words.

Cons

Where to begin. Its a sales machine first, last and always. Therefore, they have to "feed the beast" at all times. This means improper procedures, terrible management, diluted product and services, etc. etc. The culture is so toxic. Management will lie to you at every turn. Do not trust any of them. Do not go to HR for anything. They are only there to defend management and make it easier to fire you. Please - stay away. Read the other similar reviews and you will know what I am trying to convey.

Viewing 31 - 33 of 4,876 Reviews

Glassdoor has 8,616 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.