1. No raise or promotion for years, even though the cost of living keeps increasing. The only way to get a promotion at AIG is to transfer to another team. Management don't care about the high turnover rate and I was shocked as I came from a tech company. When you tell your manager you have a job offer, at a tech company your manager will most probably ask why you are leaving or even provide a retain-offer. Here at AIG, your manager will ask:"Ok, so when is your last day?"
2. When I go to a service unit in AIG (HR, IT, etc), I kind of fill I am in DMV. People keep talking to colleagues without noticing you or talking to you like you are an idiot. The low efficiency is everywhere. Image it takes over a month to get a replacement microwave or a hot water fountain that breaks again in two weeks! You keep hearing from senior people in the company say that "yeah, this is AIG", which makes me feel really bad because obviously people here have gotten used to the government-style low efficiency at AIG.
3. Senior management care about the board, wall street, their own bonuses, but not the future of the company, or the employees. Replacing the CEO or any senior management without changing the way AIG does its business will not save AIG. Underwrting strategy is just one of the examples. A changing industry environment (soft market to hard market or the other way around) will only make it worse, or just cover up the problems that will emerge again in the future.