AT&T reviews

3.3

52% would recommend to a friend

(42,048 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Aug 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefit package is really nice compared to other companies Communication within the company is pretty good, considering how big it is There are a lot of opportunities for leadership Lots of training People there are for the most part are really fun to work with Really big on diversity in the work place Senior Leadership really good about having meetings with the company and taking questions from employees

Cons

You might not always agree with the company's political agenda in Washington (anti-net neutrality ect) Time management systems suck, you'll enter your time every week into 3 different systems Everything is an acronym. Which can be really confusing sometimes, specially when one acronym has multiple meanings

3.0
Aug 28, 2008
Recommend
CEO approval
Business Outlook

Pros

In reading all of the reviews for AT&T, I see a wide range of pros and cons. This is because AT&T consists of a number of merged companies which had different work sites, policies and cultures. A reviewer's opinion of AT&T depends upon where they work and which merged company he/she worked for. I see lots of complaints about not being allowed to telecommute. However, I telecommute most days and know of many people at my work location who telecommute occasionally or often. Other complaints center on benefits, but again it depends upon what your benefits were in the pre-merged company vs. the benefits after merging with AT&T. Maybe in 10 years AT&T will have a consistent corporate feel across all locations and organizations, but that's not the case today. I feel that the pay and benefits are good reasons to work at AT&T.

Cons

The downside is that you may end up working for an AT&T organization in a location with poor morale, micromanagement, employee distrust, etc. Also, AT&T is constantly cutting, cutting, cutting, and looking for ways to save money. This often ends up reducing benefits for employees. Regardless of whether or not the benefits are better than industry standards, the reductions result in less of what you had before.

1.0
Aug 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Looking back on my employment at at&t, I can honestly say that the only thing that seemed worthwhile was the pay and benefits. I didn't smoke and was single, so my insurance was free and was accepted at a lot of places.

Cons

lack of communication of expectations, techincal resources for their sales staff, "toxic" social work environment, feeling of despair with getting anything done in a timely manner, constantly disappointed clients due to inefficiencies of a 300,000+ employee monopoly, lack of commuincation and feasible protocol between segments (at&t, bellsouth, sbc etc) and depts. Ever been to the DMV and been frustrated by the lack of responsiveness and inordinate amount of time it takes to get your visit complete? everyday will feel like a trip to the DMV and perhaps a stop by the social security administration. honestly, it's not that bad unless you question the status quo and ridiculous hoops you have to jump through to get anything even close to done. so, if you're a cog, then you'll flourish amongst the bureacraZy.

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Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.