AT&T reviews

3.3

52% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

AT&T is a fairly well run company from a financial perspective.

Cons

Process and procedure runs rampant with lots of conflicting direction. Goals and incentives are often cross-competing against benefits to shareholders. The merging of SBC, Bell South, AT&T, and Cingular has created horrific posturing by senior leadership who are out for land grabbing. Senior leadership is not interested in retaining good people right now because they are very focused on cost reduction and head count management. They would rather have good people quit than lay off bad people due to the short term cost with no view to long term value or indirect cost to the overall company vs their own cost center.

1.0
Mar 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Learn how to milk a monopoly through political gamesmanship.

Cons

I work in IT and feel employees are treated like third world citizens to a menagerie of consultants, third-party contractors, and outsourced workers. The infighting of the VPs and structure of the various divisions make it impossible to "ship". We have been sitting on software for almost a year. The official line is that marketing hasn't provided an "approved" icon for release. So we continue to sit and wait.

1.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are not particularly ambitious, AT&T may work perfectly for you. AT&T has incredibly low expectations of it's employees except that adherence to bureaucratic rules and regulations is to trump everything, including the most blatantly obvious good ideas. Likewise, the low expectations can be taken advantage of in terms of the overall time commitment required for the job, to the extent that competent and capable people can meet the low expectation with minimal effort and time.

Cons

AT&T is a toxic work environment, especially in terms of Information Technology. The company does not understand the necessity of investment in technology, people, or facilities and would generally rather legislate and regulate than innovate. Ironically of course, the end result of this approach is that implementations end up costing significantly more, value-add is significantly less, and everyone involved from customers to employees is significantly dissatisfied.

Viewing 493 - 495 of 42,062 Reviews

Glassdoor has 46,481 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.