AT&T reviews

3.3

51% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

* Heavily invested in training me - check out the B2B Sales Program for sales. There used to also be a sales engineering training program but that was shut down (unsure why) * Hard work is noticed and they reward you for it - recognition, awards, and incentives. * Many networking opportunities and lots of genuinely good people.

Cons

* Constant company wide lay offs to the point that its an industry joke - "Oh you work for AT&T? Good luck this fall" * Forced to move states short notice or leave your job or the company. * Forced to move positions wether it is in your career path or not (sometimes even downwards at a short notice). * Knew of multiple pay discrepancies between genders even though there is all this talk of "equality" * Constantly changing the commission structure. Even if you have left the company and they make a commission change, they will send you a letter asking for $ back based off the change or you will go to collections... * Do not trust everyone, beware of the rumor mill * Insane amount of systems due to history of the company splitting and regrouping.

2.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to meet a lot of people, both internally and externally and it's easy to make friends with the people you're working with since you're spending 50+ hours a week with them. Pretty much always get overtime, which is sort of good because you get differential pay after a certain time of day and over 40 hours so you can (almost) make up for the measly $14/hr they start you out at. Holiday pay is awesome... that's about it...

Cons

While it was easy in most cases to learn how to maximize your goals and make great money, the goals continued to grow, in a very saturated market. With certain people only worried their vacations and basically telling us to lie and cheat, to get sales... I have morale and refused to blatantly lie to someone about a service or product they were contemplating to buy into or purchase. It became a popularity contest as to who could manipulate someone the best and the most. Not my type of gig. In the beginning of my tenure there, it was fun, not as stressful and I enjoyed coming to work. At the end, I couldn't get out of the building fast enough. Couldn't care less about your personal life or issues outside of work. If someone quits or they are understaffed, you will likely work 6 or even 7 days a week until someone is hired on and that takes WEEKS if not months. Oh and gosh forbid a tornado or ice storm impedes your way to work (both of which I experienced in less than one years time) and you're unable to make it in, due to a natural disaster -- you're still marked as late or a call-in and since they work on a point system and those points add up fast. There's no excuses and no forgiveness. Period!

2.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Overall higher salaries in comparison to the competition.

Cons

People who came first were promoting each other with 0 credits and competence. Now, you can be the most talented person in the team but you will never climb the ladder. You will be managed and micromanaged by the people who can barely speak English language and have hard time even explaining the KPIs and processes after sitting on those positions for 15 years.

Viewing 532 - 534 of 42,062 Reviews

Glassdoor has 46,484 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.