Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 88 reviews)); "The people are great and the culture is one of a kind." ((in 78 reviews)); "A great atmosphere and culture" ((in 51 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 38 reviews)); "Great colleagues and generally a supportive place to work." ((in 28 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Low salary and less bonus" ((in 52 reviews)); "Poor management of report to" ((in 29 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 13 reviews)); "Lack of career progression" ((in 10 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

4.0

Nov 4, 2019

Supportive of employees

Manager

Recommend

CEO approval

Business Outlook

Pros

Forward thinking approach to work / life balance Listen to employees Robust processes Customer focussed

Cons

Current over-reliance on external mgt consultants Decision making can be painful

AXA UK Response

6y

Thank you for highlighting such fantastic pro’s about working for AXA UK! We appreciate why the cons you have listed could be frustrating. Please do use forums such as the Pulse Survey or Q&A sessions to feedback your concerns to management. Many thanks.

3.0

Oct 29, 2019

Best of both worlds

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coaching and support is available, you work close with your team. Good benefits. Flexible hours.

Cons

Targets are too strict, higher up managers don’t really care up CSRs. Never see the customer service managers, and being a part timer we are less of a priority than full timers (even though we take the weekend and busy evening shifts). Currently in the process of losing our personal desks to “smart desk”, which I think is gonna lose morale in the teams.

AXA UK Response

6y

Thank you for leaving review and sharing your views. We are really proud of the pro’s that you have included. Your comments on targets and management are both really important, so please do remember to voice your opinion on the Pulse survey as all free text is read by our leaderships teams

3.0

Oct 23, 2019

Good work/life balance, but there's many frustrations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a good work/life balance and AXA are open to consider flexible working. They generally look after their employees really well.

Cons

AXA are a sleeping giant and fail to live up to their potential in the UK. They talk about being innovative and nimble, but in reality they're slow and struggle to change.

AXA UK Response

6y

Thank you for sharing your thoughts with us. It is great to read that you are benefiting from a good work life balance. The wellbeing of our employees is so important to us so its great that you feel that. We constantly encourage our people to develop new solutions and services. If you have an idea you believe in, we’ll be here to listen please do let us know. Thanks again

Viewing 742 - 744 of 841 Reviews

Jobs at AXA UK

Strategic Relationship Manager

Strategic People Partner

Corporate Sector Administrator

Royal Tunbridge Wells, England

AXA UK

AXA UK reviews

Ratings by category

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Reviews by job title

Supportive of employees

Best of both worlds

Good work/life balance, but there's many frustrations

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