Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 84 reviews)); "The people are great and the culture is one of a kind." ((in 76 reviews)); "A great atmosphere and culture" ((in 54 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 36 reviews)); "Great colleagues and generally a supportive place to work." ((in 31 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Low salary and less bonus" ((in 44 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 27 reviews)); "Poor management of report to" ((in 25 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 17 reviews)); "Currently no direction from senior management" ((in 14 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

2.0

Oct 26, 2020

Horrible job with great benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are superb and the salary is ok considering. Fortunate to still be full-time considering current events

Cons

The job itself can be horrendous due to the customers, which is understandable considering it’s a call centre role, and the internal communication leaves a lot to desired for. Some of the systems & processes could do with an upgrade too but suggestions often fall on deaf ears

AXA UK Response

5y

Thanks for your review. Given your comments and the fact you are a current employee I would like to suggest you perhaps talk to your line manager around the communication you feel is lacking. Our IT systems are being upgraded as write this and in a very short period of time all employees of AXA UK will be on the latest Microsoft systems allowing fantastic access and communication with each other. I hope this helps with that part of your concerns.

1.0

Jun 27, 2020

The worst time of my life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros for working here, this was the worst 2 years of my life

Cons

Culture is zero, no training, no support, extremely hierarchical company

AXA UK Response

5y

I'm really saddened to hear you did not have a good experience but thank you for taking the time to write a review.

5.0

Jun 16, 2020

Great place to work

Telephone counsellor

Recommend

CEO approval

Business Outlook

Pros

AXA provides a friendly place to work which is even more important if you solely work from home. It has a great benefits package, I genuinely feel looked after and supported. I experienced first hand how AXA provide working parents with a great deal of flexibility and promote a healthy work life balance. Also the response mounted during the Covid-19 pandemic has been incredible, getting 90% of the work force working from home relatively easily was very impressive. Lastly open and honest communication from CEO and board of management promotes a culture of transparency and high morale.

Cons

Salary could be slightly higher, but the overall package more than compensates for this.

AXA UK Response

5y

Thanks for taking time to write a review for us and also sharing your experiences of how we have dealt with the current Covid-19 crisis.

Viewing 109 - 111 of 841 Reviews

Jobs at AXA UK

Strategic Relationship Manager

Senior Internal Auditor

Corporate Sector Administrator

Royal Tunbridge Wells, England

Strategic People Partner

AXA UK

AXA UK reviews

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Horrible job with great benefits

The worst time of my life

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