Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and bonus." ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,910 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

1.0

Nov 27, 2020

Very elitist management group

Senior data scientist

Recommend

CEO approval

Business Outlook

Pros

Good company to learn new things and trends

Cons

No chance to grow unless you are male from US or Israel

5.0

Nov 25, 2020

Great company that helps you grow

Senior market manager

Recommend

CEO approval

Business Outlook

Pros

1. Have a comprehensive personal development vision for the employees. 2. Focus on attracting and develop quality talents. 3. Embrace diversity and encourage positive working culture.

Cons

A fast pace and dynamic company which challenge the employee to embrace the constant change for the better might not be for everyone.

2.0

Oct 23, 2018

Customer Experience Specialist

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

1) Nice Office 2) Diversity 3) Well-stocked pantry

Cons

1) Overwhelmed with information during training and 1-month is not enough to cramp everything 2) Trainer lacks the soft skills to be new recruits first touch point 3) Rigid culture in the department / Micro-managing 4) Extremely little communication between colleagues in the department 5) Stone-age system, hectic flow of operations 6) Like any other call center, KPI driven

Viewing 148 - 150 of 2,910 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

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Very elitist management group

Great company that helps you grow

Customer Experience Specialist

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