Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Great customer service experience and training" ((in 9 reviews)); "Most of the people hired are good people and good to work with." ((in 8 reviews)); "Chill supervisors and manager, always ready to assist and guide." ((in 7 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Benefits after 30 days med dent vision dis and term life." ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 17 reviews)); "Too much favoritism and unrealistic work" ((in 5 reviews)); "By it's not flipping burgers quote:the base pay is minimum wage and you only get commission if you make your numbers which depend on what clients you are collecting for and what type of debt is on your desk." ((in 3 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

1.0

Mar 23, 2022

Terrible

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Not much to do but sit in a chair and listen to your agents

Cons

Management, salary, communication, schedule, pto

AllianceOne Response

6mo

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

1.0

Aug 7, 2021

Scapegoating and Unprofessionalism

Customer srevice representative

Recommend

CEO approval

Business Outlook

Pros

AllianceOne had great benefits and did not enforce dress code so it was real casual. I also enjoyed working from home. The training for 5 weeks was very informative and thorough

Cons

I would have to say that they had a poor support desk for the agents as anytime I had IT issues, all my problems were thrown on the back burner and I would get reprimanded for their system problems. They would grade me on my productivity and when I was sent home well the programs would crash or I would just not be able to log in. A lot of the time, they would put the blame on me for their negligence.

AllianceOne Response

6mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

1.0

Dec 1, 2020

Hate it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Chill laid back environment and not Micromanage

Cons

You are not treated equal a lot of side relationships and favoritism

AllianceOne Response

6mo

We regret that your experience wasn’t positive. Your feedback helps us improve. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can understand your concerns better.

Viewing 31 - 33 of 197 Reviews

Jobs at AllianceOne

First Party Collections

Spanish Bilingual Customer Service Agent

Customer Service Experts

Customer Service Experts - Spanish Bilingual