Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Great customer service experience and training" ((in 9 reviews)); "Most of the people hired are good people and good to work with." ((in 8 reviews)); "Chill supervisors and manager, always ready to assist and guide." ((in 7 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Benefits after 30 days med dent vision dis and term life." ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 17 reviews)); "Too much favoritism and unrealistic work" ((in 5 reviews)); "By it's not flipping burgers quote:the base pay is minimum wage and you only get commission if you make your numbers which depend on what clients you are collecting for and what type of debt is on your desk." ((in 3 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

AllianceOne reviews

Compare reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

1.0

Mar 17, 2023

Avoid at All costs!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

40 hours a week ,5days per week 2 week training

Cons

Poor Management - "Customers are Always right. Anything a customer says must be tolerated. There are no warnings to give to customers to refrain from abusive language; under no circumstances can a caller be released- you stay on the phone and take abuse. Customers are usually very angry for paying toll fees and under assumption they are calling Sunpass which is a surprise to them. Although there is a supervisory line, it is frowned upon to use it for assistance. Caller have hundreds even thousands in toll bills and are expected to support callers with serious legal issues due to toll bill. Should be a simple take call, take payments, however company expects CSRs to stay online no matter what the caller says on the line until they release call..Not worth the $15.00 hourly paying.Find something else and keep your self respect.

AllianceOne Response

7mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

3.0

Oct 24, 2022

It’s an okay job. I put up with a lot because I got to work from home

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

You get to Work from home

Cons

There are always a lot of system issues. Resulting in angry callers. Not really informed about a lot of the product. A lot of confusion

AllianceOne Response

7mo

Thank you for your feedback. We're always looking for ways to enhance our workplace and would love to hear more about how we can support you better. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

3.0

Jun 12, 2022

Great Coworkers

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Very supportive coworkers, very friendly, good communication

Cons

Pay and benefits are 30%-60% of market average insurance is expensive and has minimal coverage

AllianceOne Response

6mo

We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at [1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

Viewing 28 - 30 of 197 Reviews

Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

Customer Service Experts - Spanish Bilingual

AllianceOne

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Avoid at All costs!

It’s an okay job. I put up with a lot because I got to work from home

Great Coworkers

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