Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 9 reviews)); "40 hours a week ,5days per week 2 week training" ((in 6 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Good benefits and no weekends" ((in 5 reviews)); "Very team oriented, lots of support from management, excellent training, great career potential, supervisor" ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Too much favoritism and unrealistic work" ((in 5 reviews)); "No PTO for 6 months of work VERY SMALL amnt of PTO once start accruing." ((in 3 reviews)); "By it's not flipping burgers quote:the base pay is minimum wage and you only get commission if you make your numbers which depend on what clients you are collecting for and what type of debt is on your desk." ((in 3 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

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AllianceOne reviews

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3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

2.0

Jul 9, 2023

okay job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

livable wage , maternity leave, and remote work

Cons

micro management and no real growth potential

AllianceOne Response

6mo

We appreciate your candid feedback. We're happy to hear there were positive aspects of your time with us and welcome any suggestions for improvement. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

1.0

May 23, 2018

This job has been a completely roller coaster with more cons then anything else.

Debt collector

Recommend

CEO approval

Business Outlook

Pros

The schedule you get to choose mainly which is nice and very flexible. You get a lot of paid time off.

Cons

There are a lot of problems with management, especially supervisors. Even if there’s a problem, nothin g is fixed. People quit and walk off the job because of a lot of disrespect.

AllianceOne Response

6mo

We apologize for any negative experiences you've had. Your feedback is important to us, and we want to make things right. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

1.0

May 18, 2018

This was the first job I have ever worked at that lacked professionalism.

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Pto, vacation time, the good people, flexible schedule, paycheck

Cons

professionalism, loud, no drug testing, favoritism, seating arrangements and team changes without notice, supervisor who is controlling about the call flow, disrespectful in addressing agents, and interrupted calls to give coachings and hold accountability, harrassing behavior by following lunches and breaks making comments about getting talked about, hr and floor manager take devalue opinions, creativity, change, lack empathy, allows the abuse to continue.

AllianceOne Response

6mo

We regret that your experience wasn’t positive. Your feedback helps us improve. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can understand your concerns better.

Viewing 4 - 6 of 197 Reviews

Jobs at AllianceOne

First Party Collections

Spanish Bilingual Customer Service Agent

Customer Service Experts

Customer Service Experts - Spanish Bilingual