Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 9 reviews)); "40 hours a week ,5days per week 2 week training" ((in 6 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Good benefits and no weekends" ((in 5 reviews)); "Very team oriented, lots of support from management, excellent training, great career potential, supervisor" ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Too much favoritism and unrealistic work" ((in 5 reviews)); "No PTO for 6 months of work VERY SMALL amnt of PTO once start accruing." ((in 3 reviews)); "By it's not flipping burgers quote:the base pay is minimum wage and you only get commission if you make your numbers which depend on what clients you are collecting for and what type of debt is on your desk." ((in 3 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

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AllianceOne reviews

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3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

1.0

Feb 2, 2017

Exhausting

Collections agent

Recommend

CEO approval

Business Outlook

Pros

Good work schedule/paid vacation/close to home/toll reimbursement / can work overtime/basically wear whatever you want to work. That's it for pros

Cons

A million different policies in which none are followed, nepotism, favoritism, insane amount of work you are required to complete in a day for minimum wage, you will work a year before you make any commission, managers are lazy and unprofessional. If you are a drug user it's ok, as long as you answer the calls. Top 5 collectors have been there 20 years so you will never make what they make. You are basically answering the phones to take their payments. People can make whatever deal they want on your accounts , which affects your revenue, have to watch every payment that comes in because the posting department screws it up. High turnover, 1 out of 10 stay. Management will throw you a bone just to make you think you can do it. I would not recommend this job to anyone

AllianceOne Response

6mo

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

3.0

Aug 8, 2014

Revenue Accountant

Revenue accountant

Recommend

CEO approval

Business Outlook

Pros

There is flex hours during the summer months from Memorial Day to Labor Day.

Cons

Very stressful environment and micromanagement.

AllianceOne Response

6mo

Thank you for your review. We value all feedback and are committed to making improvements based on employee experiences. If you have any specific insights or suggestions, please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

1.0

Dec 13, 2024

Toxic workplace

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

Some great colleagues make it easier

Cons

Terrible management; poor pay; short breaks

AllianceOne Response

7mo

We regret that your experience wasn’t positive. Your feedback helps us improve.

Viewing 7 - 9 of 197 Reviews

Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

Customer Service Experts - Spanish Bilingual