Amazon CS Team Manager reviews

3.3

51% would recommend to a friend

(156 total reviews)
avatar

Andrew Jassy

45% approve of CEO

55% positive business outlook

CS Team Manager employees have rated Amazon with 3.3 out of 5 stars, based on 156 company reviews on Glassdoor. This indicates that most CS Team Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Team Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

156 reviews
1.0
Dec 8, 2025

Not Recommended

Recommend
CEO approval
Business Outlook

Pros

Work from home , nothing else

Cons

Low salary Unrealistic targets Low job security No scope to learn new skills No promotions

2.0
Oct 19, 2025

A third class work environment

Recommend
CEO approval
Business Outlook

Pros

Currently nothing . No pros are there other the years it has become the worst company in customer service.

Cons

Everything about the process in cons .

Viewing 4 - 6 of 156 Reviews

Glassdoor has 250,367 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.