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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,633 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Aug 13, 2018

      Great culture and robust leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very people centric organization, you can build a career here with the right sponsorship. It is encouraged to look internally for roles that enable professional growth

      Cons

      Slow moving or you can say that every decision is very thoughtfully made which leads to lags and delays. If you do not have the right sponsors in the company, you cannot move forward.

      3.0
      Aug 1, 2018

      Good colleagues, but very political culture

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance Great people/team Flexibility/Great work from home policy Benefits (401k match)

      Cons

      Low pay Very political-you will not get promoted if you don't network and set up coffee chats with the right people Very slow decision-making I had a terrible boss who should not have been a people manager, but the rest of the team was great.

      4.0
      Apr 20, 2018

      It's up to you how far you will grow

      Mis analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started at American Express as a CCP. During my 9 year employment I held 7 positions. This company allowed me to grow, learn and choose my own path to success. Don't get me wrong it's not a perfect place by any means but the company puts women and minorities on a more level playing field. They offered benefits for life partners from the beginning, held cultural events designed to teach you about the world and even brought in financial advisers to help you shape your financial future into retirement.

      Cons

      The cons are the same at any company. There were managers/leaders that were not a good fit for their role. The systems used inside the company were not always reliable or efficient. Etc.

      Viewing 379 - 381 of 18,633 Reviews
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      Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.