American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 14, 2017

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, flexibility to work from home once or more a week.

Cons

Very limited career development opportunities. People are forced to take numerous laterals until a possible promotion opens up at the right time in the right place. Too many talented, high performers stuck remaining in roles as a result.

5.0
Oct 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home and schedule flexibility . Excellent pay with bonuses and great benefits. Many opportunities to interim in other positions

Cons

Difficult card members, on the phones majority of shift. No office relationships, everything is virtual. Sales pressure and hog quotas to meet

1.0
Oct 4, 2017
Recommend
CEO approval
Business Outlook

Pros

None I can think of

Cons

1.Sexist Work Environment 2. Gender Bender and Male Bashing 3. Cruel Human Resources Department 4. Unethical Business Practises 5. Low Quality Higher Echelons 6. Terrible Training 7.

Viewing 382 - 384 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.