Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 434 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 234 reviews)); "Great Coworkers and Supivisors" ((in 106 reviews)); "Very predictable and such great staff" ((in 79 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 78 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 326 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 287 reviews)); "Long hours and lots of work" ((in 145 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 113 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Mar 18, 2014

Life's Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy being a part of the good that the Red Cross does everyday. I have also had many opportunities for career development and professional achievement. I look forward to a long future with this company and as a result, a lifetime of joy.

Cons

We have many empty positions right now so direction is hard to come by. The two positions above me are currently empty. Of course, I also recognize that as positions are filled again, this will correct itself. I suppose the issue is with the time it takes to hire, from initial opening to someone sitting down in the chair. It seems to be a longer process, take longer, than most other organizations.

American Red Cross Response

12y

Thank you for your review! We are so pleased that you have found a career with us that has not only led to professional development and achievements, but ultimately to “a lifetime of joy.” There are many aspects that go into the hiring process—while some positions can be filled quickly, others may take longer, due to a variety of circumstances. We appreciate your patience and hope that your concerns regarding direction will be resolved soon. We also understand and agree with your comments about technology. Our leadership team recognizes that improving our technology capabilities is vital to remaining agile as an organization. Processes have been put in place to help us streamline and upgrade over the next few years.

4.0

Mar 14, 2014

Great place to work

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Staff is passionate about their work and not primarily out for just a paycheck.

Cons

More volunteers working in full-time roles than actual paid employees. This sometimes leads to ambiguity over level of responsibility coworkers feel.

American Red Cross Response

12y

Thank you for taking the time to leave a review. We could not serve our communities without our dedicated employees and volunteers, and we are always thrilled to see them recognized. We appreciate your concerns about volunteer roles and responsibilities and will convey these to our leadership team.

3.0

Mar 14, 2014

You will love it or hate it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping people in their time of need.

Cons

The organization needs major improvements. It's in constant chaos. Women within the organization are very catty. You would think working at a non profit that everyone would be like minded toward the mission.

American Red Cross Response

12y

Thank you for taking the time to leave a review; we are happy to hear your support of our mission. Our organization has recently undergone some structural changes in response to changes in the biomedical industry. Communication during times of change is vital, and our leadership has begun implementing ways to better communicate with our employees. We encourage you to speak with your supervisor regarding any concerns about policies or restructuring, and we will pass your feedback on to our leadership team.

Viewing 4330 - 4332 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff - Customer Service

Donor Center Phlebotomist

Community Disaster Program Manager

Service to the Armed Forces (SAF) Team Lead, Mobile

Senior Community Disaster Program Manager,