Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 431 reviews)); "Good benefits and meet lots of cool donors." ((in 233 reviews)); "Great Coworkers and Supivisors" ((in 110 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 84 reviews)); "Very predictable and such great staff" ((in 79 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 314 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 285 reviews)); "Long hours and lots of work" ((in 146 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Jun 15, 2015

OLD AND STALE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Volunteer workers, on the ground, helping those in need... terrific!

Cons

Administration... very old. not really open to new ideas. meetings upon meetings that accomplish very little.

2.0

May 13, 2015

Extremely Understaffed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They do great work. The mission is an important one.

Cons

Prepare to be completely overworked and under-supported, and to enter a toxic and tense work environment.

3.0

May 7, 2015

Should have been better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The organization has a long history and does great work helping the community and fulfilling its mission. Good employee benefits. Leadership cares about the mission and carrying it out. They are working to be as efficient with their resources as possible in difficult economic times.

Cons

It is a difficult place to work. The organization is constantly going through changes and reorganization. Management has been focusing so much on the reorganization, they have forgotten their employees are people and have created a work environment that is less than appealing.

Viewing 286 - 288 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Community Volunteer Engagement Senior Specialist

Blood Collections Staff-Customer Service

Blood Collections Staff - Customer Service