Environment changed significantly after AON purchase of Hewitt. Employees became more of a number and less of a person/investment. Was 'clique-ish' before purchase, became more so and very cut throat afterwards.
After year 3 (Sr CSA) almost impossible to get even a 2 percent raise. Managers are taught there is ALWAYS room for improvement on anything, and this is used as a negative mark during annual review. As example, my last review was meets expectations instead of exceeds expectations due to the fact that I did not DAILY provide feedback to my teammates. Since raises were only given if you received an exceeds that year, I and most of my team received no raise even though we completed a very complicated implementation with no issues on our knowledge and process skills.