Is BBVA a good company to work for as a Client Experience and Operations Manager?

Client Experience and Operations Manager professionals working at BBVA have rated their employer with 3.1 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of BBVA employees being 3.9 out of 5 stars. Search open Client Experience and Operations Manager Jobs at BBVA now and start preparing for your job interview by browsing frequently asked Client Experience and Operations Manager interview questions at BBVA .

Does BBVA pay Client Experience and Operations Manager employees well?

Client Experience and Operations Manager professionals rate their compensation and benefits at BBVA with 2.9 out of 5 stars based on 24 anonymously submitted employee reviews. This is 31.9% worse than the company average rating for salary and benefits. Find out more about Client Experience and Operations Manager salaries and benefits at BBVA .

What are the top reviewed jobs at BBVA?

Cajero (187) , Software Engineer (129) , Analyst (114) , Data Scientist (112) , Intern (106) , Gestor Comercial (82) , Analista (79) , Manager (78) , Data Engineer (73) , Asesor Digital (71) , Banquero Personal (71) , Business Analyst (70) , Software Developer (69) , Associate (62) , Becario (62)

What are the pros of working at BBVA according to real employee reviews?

"Benefits ate good compared to other companies and the pay and ability for growth within the company is really good." ((in 210 reviews)); "good salary and innovations are provided" ((in 165 reviews)); "People are great and very friendly" ((in 164 reviews)); "good work life balance for employees" ((in 110 reviews)); "Pay was good and that’s all" ((in 110 reviews))

What are the cons of working at BBVA according to real employee reviews?

"Could be a case study for any business book who wants to write about certain bad managers" ((in 69 reviews)); "Very little to no training for the position." ((in 40 reviews)); "Upper management was always complaining about my performance even though I was always in the top 20% of my company (they give out awards to the top 20%)." ((in 35 reviews)); "Work/life balance challenged by very long hours and in some cases lots of facetime culture." ((in 28 reviews)); "Extended working hours from time to time" ((in 28 reviews))

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BBVA Client Experience and Operations Manager reviews

3.1

65% would recommend to a friend

(24 total reviews)

Onur Genç

100% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Client Experience Operations Manager employees have rated BBVA with 3.1 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Client Experience Operations Manager professionals have a good working experience there. BBVA is rated in line with the average (within 1 standard deviation) by Client Experience Operations Manager professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

24 reviews

3.0

Apr 25, 2017

Overall ok company

Client experience & operations manager

Recommend

CEO approval

Business Outlook

Pros

Pay is good, my direct managers have always been fair, some room for growth at different positions.

Cons

Sometimes upper management is not straight with you and will beat around the bush over important topics. A lot of things are changing, most not for the better.

3.0

Feb 5, 2017

Going Digital

Client experience and operations manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, paid vacation, paid sick, 401k matching, paid holidays, good co-workers, some opportunity for advancement

Cons

Advancement increases aren't great, management goes out of their way to give as little in merit increases as possible, fairness of pay isn't an ethical consideration(i.e. new inexperienced person can get paid more than current experienced people of same position), management doesn't care about anything but sales, poor management, trying to go digital in a smallish country city means overwhelmingly understaffed.

3.0

Dec 12, 2016

Client experience manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are fairly good, considering he current insurance market. The company offers a bonus vacation day every day known as "employee appreciation day."

Cons

The staffing in the branches is very very thin which causes a lot of stress with customers & employees. Scheduling can be challenging.

Viewing 22 - 24 of 24 Reviews

Jobs at BBVA

Personal de Cajas - (Estado de México, Coacalco)

Asesoría Digital (Culiacán, Sin.)

Mexico

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Asesoría Digital (Ciudad de México y Estado de México)

Personal de cajas (Culiacán, Sin.)

Mexico

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Diferida - Asesoría Digital (Durango Durango)

Mexico

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BBVA Client Experience and Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall ok company

Going Digital

Client experience manager

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