Is BBVA a good company to work for as a Client Experience and Operations Manager?

Client Experience and Operations Manager professionals working at BBVA have rated their employer with 3.0 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of BBVA employees being 3.9 out of 5 stars. Search open Client Experience and Operations Manager Jobs at BBVA now and start preparing for your job interview by browsing frequently asked Client Experience and Operations Manager interview questions at BBVA .

Does BBVA pay Client Experience and Operations Manager employees well?

Client Experience and Operations Manager professionals rate their compensation and benefits at BBVA with 2.9 out of 5 stars based on 23 anonymously submitted employee reviews. This is 31.9% worse than the company average rating for salary and benefits. Find out more about Client Experience and Operations Manager salaries and benefits at BBVA .

What are the top reviewed jobs at BBVA?

Cajero (186) , Software Engineer (129) , Analyst (114) , Data Scientist (112) , Intern (106) , Gestor Comercial (81) , Analista (79) , Manager (77) , Data Engineer (73) , Asesor Digital (71) , Banquero Personal (71) , Business Analyst (70) , Software Developer (69) , Associate (62) , Becario (62)

What are the pros of working at BBVA according to real employee reviews?

"Great benefits and PTO." ((in 206 reviews)); "good salary and innovations are provided" ((in 167 reviews)); "People are great and very friendly" ((in 167 reviews)); "good work life balance for employees" ((in 110 reviews)); "Pay was good and that’s all" ((in 103 reviews))

What are the cons of working at BBVA according to real employee reviews?

"Bad management (just in my case)" ((in 142 reviews)); "Could be a case study for any business book who wants to write about certain bad managers" ((in 66 reviews)); "No training opportunuties." ((in 40 reviews)); "Upper management was always complaining about my performance even though I was always in the top 20% of my company (they give out awards to the top 20%)." ((in 33 reviews)); "Work/life balance challenged by very long hours and in some cases lots of facetime culture." ((in 30 reviews))

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BBVA Client Experience and Operations Manager reviews

3.0

65% would recommend to a friend

(23 total reviews)

Onur Genç

100% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Client Experience and Operations Manager employees have rated BBVA with 3.0 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Client Experience and Operations Manager professionals have an average working experience there. BBVA is rated in line with the average (within 1 standard deviation) by Client Experience and Operations Manager professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

23 reviews

3.0

Jan 17, 2023

Interesting job titles

Client experience operations manager

Recommend

CEO approval

Business Outlook

Pros

Hours of operation are convenient

Cons

Approvals are hard to come by

3.0

Jul 16, 2022

Blah

Client experience operations manager

Recommend

CEO approval

Business Outlook

Pros

It ok if you want a low stress job and don’t want a challenge.

Cons

No room for growth, low pay

1.0

Sep 10, 2021

Horrible pay

Client experience manager

Recommend

CEO approval

Business Outlook

Pros

Loved the branch I worked for as far as coworkers and customers.

Cons

Pay is absolutely horrible. They expect you to do 5 jobs with the pay of half of 1 job. The CEMs are head tellers, vault managers, sales people, and assistant managers all at the same time. You are expected to work behind the teller line 100% while running the branch operationally and opening loans and checking accounts all at the same time. They push sales worse than any other bank. Every single person is pressured to do sales while short handing and making a line of customers sit there just wanting to make a deposit.

Viewing 1 - 3 of 23 Reviews

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BBVA Client Experience and Operations Manager reviews

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