Great Benefits, Easy job but no room to grow anymore
Pros
The company offers great benefits like health, dental, and vision insurance. Offers 401k and other benefits such as tuition and fitness reimbursement (i.e. gym memberships). There is a bonus every quarter based on perfomance which is nice coming from jobs that did not offer anything.
Cons
Company has changed a lot in the past year, new management from outside has made it a not-so-fun place to work. It used to be a very relaxed and upbeat workplace but now agents are all just cranky and unmotivated. While the company has and continues to grow tremendously, it seems that the opportunity to grow is actually slimming. Starting to hire more from the outside instead of within and causing a lot problems with managers not knowing how the company and system works.