Booking.com reviews

4.0

79% would recommend to a friend

(7,602 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Travel. Nothing else really. This is a warning to management to think about their people before they lose any more talent.

Cons

No process, poor comp and not caring about employees. This company pays probably the poorest in tech, bait and switch with bonuses that are performance based so they pit you against your coworkers to make the most small changes possible to make the most money without thinking about the customer, the experience or the happiness of travelers. This company is about one thing, money they make while optimizing. This type of attitude will not help them to succeed in the future or keep this company afloat in the years to come. If someone is asked to do something that they won't be graded on then they won't do it.

2.0
Jan 20, 2016

So sad

Recommend
CEO approval
Business Outlook

Pros

A diverse environment with colleagues from around the world. Getting to know different cultures. Very interesting people.

Cons

The pay is horrific for the stress they put you through. A promise made is a promise broken without so much as an I'm sorry. Inexperienced management. People who know who to cuddle up to can rise quickly even without the required knowledge. Frequently floor agents know more than the senior agents they have to call for approval. Paying bonuses is avoided by raising the bar so you no longer qualify. In this company you have the blind leading the blind. It was so bad only 1 person of our entire class of over 30 is still there. Goes to show what kind of work environment it is.

1.0
Dec 22, 2015

more bad than good

Recommend
CEO approval
Business Outlook

Pros

Free coffee (although it tastes bad) and free lunch. And fruit. One banana each day. Everything else just sucks in there big time.

Cons

Useless managers. They performance manage people according to how much they like them. For the same values someone can get a bigger bonus from another just because he is manager's favourite. They always promise promotions but they do not help you unless again they like you. Wages and job is good if this is your first job and you are below 24. Otherwise after 3 months you will want to kill yourself. Stay away. Do not believe the advertisments. Last but no least, shifts are horrible. They turn you to a jombie and there is no personal life when you work around the clock in different times daily. Avoid!

Viewing 481 - 483 of 7,602 Reviews

Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.