Booking.com reviews

4.0

79% would recommend to a friend

(7,602 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Nov 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Positive company culture Focuses on development, and offers a plethora of training Company parties Fun, friendly, & open, multicultural company culture

Cons

Salary Senior management does not adhere to company culture in all the worst ways: - Rigid - Overly critical - Inconsistent & Unrealistic - Unprofessional Despite emphasis on development, internal recruitment process is very unprofessional, inconsistent, and obviously subjective. Positions have been open for months or years, despite having several well-qualified candidates who could have filled them not make it through the interview process, with strange, unrealistic, and inconsistent feedback. Lower management ends up having to do a lot to balance this out.

1.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, free fruits, good location

Cons

Unprofessional uninterested site managers, bullying team leads with huge inferiority complexes which they let out on their team and destroy your career if they do not like you. If you do not go out with team leads, managers you will never grow in the company, brown-nosing here is appreciated. Site managers always defending team leads but never agents, if you dare to speak against your team lead - you are no longer working there! Managers do not let any complaint of agents out of the office but they hide it and punish agents for that, Headquarters do not care about employees, they only give commands and treat agents like a flock of sheep who must follow they direction they are given from above. Bonuses are removed for you being sick 3 and more days, forcing ill people to come to work! This company has so much spoiled during last 2 years. No opportunities to grow within local offices and not everyone is willing to move to rainy Amsterdam. Good people are leaving, comapny now focuses only on qwuantlty and more and more more money, which IS NOT PAID TO LOWPAID OVERSTREESSED AND JADED employees but rather spent on useless things like 2 screens!! Stop concentrating on Amsterdam, spread local offices, lower the unrealistic targets and start respecting your employees and care about them, then they will take care about customers and partners. Late shift workers are not allowed to change shift, the requirements for change are crazy and barely feasible. More for faking actions and giving another NO reply to an employee wishing to change shift.

5.0
Aug 28, 2015

Product Owner

Recommend
CEO approval
Business Outlook

Pros

Ability to really shape our customer's experience and rapidly gain responsibility

Cons

Pay could be better, would love to have more quiet areas for our teams to work in. Loud office environment can be a distraction

Viewing 484 - 486 of 7,602 Reviews

Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.