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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,604 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      2.0
      Jun 8, 2019

      Looking for machines instead of employees

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues and management in general are very nice

      Cons

      Company KPIs are too ambitious for individuals, you cannot expect employees to achieve good results and be happy if you push them to limits that only machines would be able to follow.

      avatar
      Booking.com Response
      7y
      Hi and thanks for your feedback, although I am clearly disappointed by what you have to say. We are an ambitious company and one that has grown at a remarkable pace which is why we have recruited so many new colleagues over the years. Sales is very important as you say, we have always been a commercial, results driven organisation which has been a huge part of our success. The bit I don’t agree with is that we don’t care about our colleagues. We are driven to become an even better place to work and listen all the time to our colleagues to ensure we get this balance right. That’s why we have just completed our annual Your View engagement survey and why I spend so much time monitoring places like this to hear feedback from colleagues. I wish you well for the future Ryan
      1.0
      May 18, 2019

      Horrible

      Csp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of benefits, working hours, and decent salary

      Cons

      They just don´t care about us people anymore. They control every little thing you do, add pressure to an already exhausting job and you have to take a good look at your payslip because HR messes up all the time... The moment they open allotment to get holidays is war, and if you work bank holidays, you cannot take the compensation day off when you want but according to business needs. That´s always the reply for everything. Nothing works, errors in the system all the time, but you are the one putting your ear to angry people 8 hours per day. Managers decide who go up, if you don´t mind liking as*es, you have to do it right, and you´ll get what you want.

      Viewing 520 - 522 of 7,604 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,154 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.