Jul 17, 2019
Booking.com
Part of Booking Holdings
Engaged Employer
Booking.com reviews
79% would recommend to a friend
Glenn Fogel
69% approve of CEO
67% positive business outlook
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Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).
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8K reviews
Jul 11, 2019
Booking.com Response
6yHiya thanks for your feedback but I am clearly disappointed by how you are feeling. You are right that over recent months we have had a lot of new starters but that is because we are growing fast and it is our peak time of year. There are not many businesses that are growing as fast as we are and that is a good thing not a bad thing. With regards to your concerns about time management I am sorry that you feel the way you do. You are working in our customer service center and we need to ensure we have the right colleagues available to support and help our customers throughout the day. That means we do need to know who is available and when (as in any contact center environment) however, this is not as controlled as you describe and we are very open to talking about individual needs about working patterns etc. I’m concerned that you feel drained, I’d really suggest you reach out to your manager or the people team to discuss your concerns. Thanks again Ryan