Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (229) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 639 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 593 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 519 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 509 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 365 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 486 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Ciudad de México , Cancún , Monterrey , Guadalajara

Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by demographic groups

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Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

3.0

Apr 8, 2014

strong, innovative company to learn from...has it's pains

Account manager

Recommend

CEO approval

Business Outlook

Pros

casual and laid back environment. company continues to grow and grow. opportunities for promotion and you can possibly move anywhere you want and there'll be an office in that city. big on training. Always new company initiatives. overall a very innovative company but if you're outside of headquarters you won't be creating innovations just executing. it's stronger than competing companies. Planet Earth's #1 Accommodation site

Cons

targets are often very aggressive and cause for constant pressure depending on how an office is doing. rapid growth can be stressful as company focus can change from quarter to quarter. they will often times make you fight for what you're worth. compensation is the biggest gripe among current employees. If the paid at market rates the overall rating would be a lot higher.

3.0

Feb 9, 2014

Huge company which is focused on the revenue and much less on the users and developers. But good place for relocation

Android engineer

Recommend

CEO approval

Business Outlook

Pros

- Flexibility - you are free to do anything - Strong A/B testing and analytics - Internationality - you will meet a lot of interesting people from around the world - Great office, lunch and other perks

Cons

- Lack of code ownership - A/B testing rules everything and stops to making obvious improving steps - "Doing something" people and lack of the delivery control - People are not most valuable asset in the company

1.0

Aug 22, 2013

A company for emigrants who are non planning to stay in NL or for very young people

Content dep

Recommend

CEO approval

Business Outlook

Pros

If you are just in the country it is good to start working for Booking, then you meet some really nice people you can make friends with

Cons

Very high staff turnover which makes it impossible to build a normal professional relationships Very incompetent managers - they become managers out of the blue, the less experience they have-the better, the less people skills they have-the better, if they can keep themselves busy with pointless thinks (they call that projects), and if they talk out loud how busy they are - soon they will be promoted

Viewing 673 - 675 of 7,612 Reviews

Jobs at Booking.com

Senior New Business Development Manager - New York City

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM

Booking.com

Booking.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

strong, innovative company to learn from...has it's pains

Huge company which is focused on the revenue and much less on the users and developers. But good place for relocation

A company for emigrants who are non planning to stay in NL or for very young people

Jobs at Booking.com

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