Booking.com reviews

4.1

80% would recommend to a friend

(7,613 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,613 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

The people on the ground are very welcoming, friendly and helpful. They are usually very strong in their respective fields and willing to share that knowledge.

Cons

The management and the wages. We used to be rentalcars.com and the culture was great. We would have a lot of say in the systems we would engineer and the tech choices that underpin them. Now we've merged with booking.com and management has decided to go to the cloud, without consulting the engineers who have to build the systems or do the work. The decision-making for everything from team structure to technical directions seems very rushed and badly thought out. It feels like they desperately want to shut down engineering in Manchester (was rentalcars hq) and move it all over to Amsterdam (booking.com hq), the cloud is their vehicle to make this possible and they are willing to throw away great architecture and people just to do it.

1.0
Sep 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary is somewhat higher than at the majority of Amsterdam-based companies.

Cons

Booking used to be a fairly comfortable place to work. Unfortunately it has deteriorated into a politicians' playground, which most of the competent workers and managers preferred to leave, some at a financial loss. New CEO replaced Dutch top managers with his American buddies, turning the company into a typical US-style corporation. If that wasn't bad enough, the expectation of impending layoffs, cancelled promotions, and the virtual impossibility to change teams finished off workers' morale. It's no surprise that Booking keeps hemorrhaging talent at an accelerating pace. If you think of joining Booking right now, think twice. You'll end up working with crazy management and systems that are falling apart with no one in sight to help.

2.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The people! They are really good at hiring personalities and matching them in great teams that make good environments for themselves

Cons

Toxic management that is totally out of touch with what is happening. They keep team leads and manager that are so out of touch that they do not even understand the work their own employees are doing.

Viewing 691 - 693 of 7,613 Reviews

Glassdoor has 9,164 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.