Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Annual trip to Amsterdam, company recognition

Cons

No opportunities to grow Manager and Area Managers are foreigners, environment is very poor for non Portuguese speakers Management does not listen to employees Pay is much lower than other companies in the same industry Very long hours with no compensation or recognition

5.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for career advancement, travel and networking. Start-up culture creates a relaxed and fun environment. Most all of your coworkers will end up being your close friends. If you are interested in relocating to virtually anywhere in the globe then this is the place to be. Compensation is adequate and ensures a quality lifestyle. Although a majority of the Hospitality industry is a 24/7 mentality, work/life balance is healthy. Annual event in Amsterdam is a terrific networking opportunity and also a crazy fun time.

Cons

Young company experiencing growing pains in various aspects of the business. This is a first 'office job' for many people in this company. The business acumen of some employees is a product of this.

1.0
Jan 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Great Location (downtown in the loop) Convenient Hours (9-5) Paid days off that most companies don't offer (Martin Luther King Day, Presidents Day) Some of the people are very nice Decent health insurance

Cons

The compensation here is terrible and the pay is very low. They set the bonus goal so high, that hardly anyone in the company achieves it. Management encourages you to ask questions, but when you do, they yell at you and tell you to figure it out on your own. They can't even explain to you how the bonus structure works. They spend ridiculous amount of money on lavish, fancy parties to keep their clients happy. Most of the clients are angry because customer service provides them with such poor service. The workers around you are constantly chatting about their personal life and things you should not bring into work, which makes it very difficult for you to concentrate on your work. Brown nosing and kissing up here will get you much further than actually being good at your job. If this is your type of company, you would be a good fit. Otherwise, there are much better companies out there that will appreciate your hard work and effort. This office also has a very high turnover rate, which should tell you all you need to know.

Viewing 91 - 93 of 7,592 Reviews

Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.