Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Salaries aren't bad for europe. They are terrible compared to the states.

Cons

The place is overall pretty bad. Teams get shut down suddenly without any warning. Teams find out they are shut down from news articles before they are told by their management. Middle mgt is political and obsessed with creating their own kingdom in the company. The performance and promotion process is nebulous and opaque, and mostly relies on constantly tooting your own horn to senior people. Management has no idea what innovation really means, and make it impossible for me teams to really get anything done coz teams are constantly held accountable to 'impact' which is impossible in the time span of a quarter for new and innovative products. Leadership just constantly repeats tired industry tropes that competitors came up with ages ago, as if they are totally new and nobody will realise they're just the same old thing. Yes this is ranty. And its all true. Ask anyone anonymously and you'll get the raw truth.

1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Free Fruit, Coffee and sea views...

Cons

Everything else! It's an absolute joke. From management, trainers, on boarding (the People Team), to their unhappy customers. They pride themselves on their "values" but this company has absolutely none. Everyone is miserable working there because all the customers are constantly unhappy. The managers push for great numbers yet they don't advise or do anything to help you get there. They are as clueless as the trainers. The trainers were terrible and spoke about one thing one week with no basis to develop the knowledge. They just opened up two offices in two very poor countries... They're paying those call center people the bare minimum while treating their current employees like expendable numbers...which they are. They've over hired and I've seen them let so many new employees go. Don't waste your time working there.

1.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Opportunity to travel, central office, office events, free lunch on Fridays

Cons

Toxic office culture, inexperienced team leaders, favoritism, bullying from higher ranks, corrupt HR

Viewing 256 - 258 of 7,594 Reviews

Glassdoor has 9,141 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.