Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2024 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1648 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1423 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 373 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 763 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 545 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 201 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

Capital One reviews

3.6

59% would recommend to a friend

(18,952 total reviews)

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,952 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews

1.0

Jul 30, 2025

The worst of the worst

Platform engineer

Recommend

CEO approval

Business Outlook

Pros

- Very team-dependent, good WLB when you’re not on call

Cons

- Management will put on a show and PIP you for “influence” and “communication” even though you’re already doing your best - Medical issue? You’ll be PIPed the next review cycle, no matter what your medical issue is. No compassion or empathy. - On-call shifts, long hours troubleshooting with no reward. Never got promoted in the time I was there and barely got any raises every year.

2.0

Jul 25, 2025

If you aren’t a popular white girl, don’t bother

Manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay PTO isn’t tracked

Cons

Required to come in but traffic and parking is a nightmare You’re trapped on campus but horrible food Most importantly- don’t respond honestly to the “anonymous” survey. You’ll reap the repercussions. HR / AR is not there to support you - they will always choose the company. And if you have any kind of short term disability leave, if you are neurodivergent or not a cool white girl - at least in EA / Legal / C suite / corp strategy - you won’t last.

1.0

Jul 24, 2025

You need to become Manager’s favorite

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility of working from home.

Cons

Pathetic culture. Managers are the one who can either make or break your career here. If you are not in the good books, no matter how good you work, you will be gone. Took quick to judge individuals potential without providing them guidance. All of the work has to start from day 1 and you have to mend your own ways to get the work done. They don’t care if the data behind the deck is fudged, they will be happy if it satisfies their “intuition”. Performance ranking is a gimmick in this company.

Viewing 466 - 468 of 18,952 Reviews

Jobs at Capital One

Recruiting Coordinator, Associate

Sr. Manager SRE (Individual Contributor)

Ciudad de México

View job

Senior Director, Product Management

Ciudad de México

View job

University Programs, Recruiting Senior Manager

Ciudad de México

View job

Capital One

Capital One reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The worst of the worst

If you aren’t a popular white girl, don’t bother

You need to become Manager’s favorite

Jobs at Capital One

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