Capital One reviews

3.6

59% would recommend to a friend

(18,912 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jul 1, 2024

Phony Culture

Recommend
CEO approval
Business Outlook

Pros

Solid benefits, and you will work with some talented people.

Cons

Touted culture of "Positive Intent" is PHONY! There is a complete lack of integrity within the senior leadership ranks. Working at Cap 1 is like going back to high school or being in a fraternity. To be part of the "in-group" you have to participate in drunken business events. Business leader lead HR reviews devolve into popularity contests. Solid performers are rated down because they don't play the game. This negatively impacts their bonus as well as their career trajectory.

1.0
Jun 12, 2024

Not Really one of the best places to work…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get your skills then leave! Yes the pay is good and the benefits are cool but there’s hundreds of other companies with these same perks and a much healthier work environment.

Cons

Some of their internal programs are more so “hire to fire” so be careful as you may be out of a job with less than a year of experience in the new role. Forced rankings… no matter how well you perform or how super productive you are, you can be rated below strong or inconsistent and your whole job thus forward is in jeopardy. Your manager will most likely be someone who has zero experience in the field with lack of people leadership and self awareness. Get your training and skills then dip…expeditiously!

1.0
Jun 3, 2024

Worst place I've ever worked for

Recommend
CEO approval
Business Outlook

Pros

- Swags - You get a pay check

Cons

- 8-15% of the population is pipped every 6 months. - Brutal performance management - People leaders make stuff up to meet the distribution - Your mental health will take a toll

Viewing 262 - 264 of 18,912 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.