Capital One reviews

3.6

59% would recommend to a friend

(18,912 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Feb 4, 2024

Bad

Recommend
CEO approval
Business Outlook

Pros

Nice 401k match and stock buying plan

Cons

Leadership takes zero accountability while piping actual producers.

3.0
Jan 14, 2024

Disappointed after 10 years

Recommend
CEO approval
Business Outlook

Pros

Great health benefits and good time off. I was happy with my pay. Promotes an inclusive environment and has good diversity.

Cons

I was employed with CapOne for 10yrs. I had to leave due to them not allowing me to work outside the 50 miles radius required by WFH policy. I relocated to a different state. I do not think their decision was fair for me and I tried to escalate to HR during and after leaving but they did not seem to care. They also do stack ranking and PIP people out. This did not happen to me but I saw it happen to others. The environment is some departments is very toxic but that is because they don’t have the best supervisors and manager. I would still recommend Capital One. Just make sure you come in with thick skin and be ready to battle. This is not an easy coast job. You actually have to work and do a good job.

3.0
Nov 28, 2023

toxic culture

Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexibility, depending on your manager

Cons

terrible people leadership and performance management. there is no trust or psychological safety. very toxic working environment, overall people are fake and insincere, probably because of the performance management process.

Viewing 268 - 270 of 18,912 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.